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Spairliners strengthens its supplier and MRO network

25 October 2019

In order to further strengthen its supplier network and add more flexibility to its operation, Spairliners collaborates with additional MRO providers in the future.

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Meet us at MRO Europe 2019

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AOG Desk Manager (f/m/d)

Spairliners was founded as a joint venture by two world-leading organisations – Air France Industries and Lufthansa Technik. Ever since our establishment in 2005, we have focussed on developing comprehensive component support for the Airbus A380 and the Embraer E-Jet family based on our global service capabilities and our shareholders’ experience. As a leading supply specialist, Spairliners provides aircraft component care to the aviation industry worldwide and enables airlines to have smooth flight operations every day. We also provide an experienced team that is committed to finding solutions tailored to our customers’ individual needs.

Do you want to make our customers happy by providing excellent AOG service?

In following our processes, you will learn to quickly make the right decisions under high pressure, while consistently providing our customers with excellent service. You are dealing with the entire request process – from taking customer requests to delivering the component shipment.

Your main tasks:

  • Quickly responding to the AOG (Aircraft on Ground) requests in the most effective way
  • Serving customer requests in line with contractual parameters to ensure smooth operations of our customers
  • Handling ad-hoc loan & exchange requests from airlines all around the globe
  • Documenting actions taken in the ERP system, ensuring accuracy and paying attention to detail
  • Sourcing units worldwide when required including logistics solutions
  • Track and trace units until they reach their final destination at our customers
  • Developing supplier relations to extend our worldwide AOG network
  • Supporting KPI generation to monitor and improve our performance
  • Monitoring and control critical components ensuring smooth flight operations

 

We are looking for you if you:

  • Are committed to providing excellent service and are passionate about aviation with work experience preferably in a high-pressure environment
  • Have an apprenticeship experience or other education in logistics, customer service or similar
  • Have English business level skills; French or German language skills are beneficial
  • Are good at analyzing technical documents and are even better at communicating whilst multi-tasking
  • Are happy to work on a rotational 24/7 shift plan incl. on-call duty

 

The perks:

  • On the job training programme and continued professional development incl. internal and external training
  • High flexibility as well as strong empowerment of the employees with a flat hierarchy
  • Great international environment and cooperative working style with English as company language
  • Regular fun team and company events and colleague nights out
  • Other benefits like reduced rates at various gyms in Hamburg, public transport (HVV Proficard), etc.
  • Shift Plan well in advance and casual dress code

 


Starting date: September 2019

Location: Hamburg, Germany

Contact: careers@spairliners.com, we will only consider complete applications with indication of your salary expectations in English as PDF file

Application documents required in one PDF document: CV, cover letter, and work permit (if applicable)

This position is subject to a two-phase selection process consisting of telephone and on-site interviews.

You start on a two-year fixed-term contract with the opportunity of permanent employment.


Spairliners is committed to diversity in its workforce. We are proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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Spairliners appoints Benoît Rollier as new Managing Director and Chief Financial Officer

1 September, 2019

The independent market leader in integrated component care for the Airbus A380 and Embraer E-Jet family changes its management team.

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HOP! extends relationship for Component Support with Spairliners

25 July, 2019

Spairliners and HOP! enter bilateral agreement for the extended Component Support of HOP!’s E-Jet fleet of 32 aircraft.

Hamburg – Spairliners GmbH and HOP! have extended their business relationship by signing a long-term contract for the comprehensive Component Support of HOP!’s E-Jet fleet. HOP! currently operates a fleet of 15 Embraer E170 and 11 Embraer E190. During the next two years HOP! will add an additional six brand new E190 to its fleet and will then operate 32 E-Jet aircraft. This contract includes a dedicated on-site stock for HOP!’s exclusive use in Paris- Charles de Gaulle, improved logistic processes and a customized and automated IT-interface. Spairliners will provide its Component Services from its pool location in Paris.

“We are very glad that we have been selected by HOP! as their preferred Component Support Supplier for their E-Jet fleet and we are looking forward to further strengthen our already close relationship. Spairliners’ main goal is to provide highly reliable, cost efficient and qualitative services to our customers and we are very happy to prove once more that we are a competent and reliable partner and HOP! continues to trust us in the future.” Cornelius Dalm, Head of Sales, Account Management and Marketing states.

“We are very happy to enter into a direct contract relationship with Spairliners and look forward to support our operations to the best possible level via the highly customized product and efficient setup of Spairliners.” Sylvain Fagot, Engineering & Maintenance Director of HOP! adds.

About HOP!

HOP! is a subsidiary airline of the AIR FRANCE Group. It is now one of the first European regional airlines with the ambition of becoming the reference company for inter-regional journeys in France and Europe, and to be a committed player in economic and tourism development of the regions served.

By adding 7 new E-Jet, HOP! is going to operate a modern fleet of 57 aircrafts of 70 and 100 seats (25 CRJ and 32 E-Jet) in the coming months.

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Component support extended for Kenya Airways

30 May, 2018

Spairliners continues Integrated Component Care services for 15 Embraer E-Jets

Hamburg – Spairliners GmbH and Kenya Airways have extended its existing Integrated Component Care contract covering full component support for 15 E-Jet aircraft of the leading African airline. With this further long-term prolongation effective by April 2018, the contracted services have been enhanced by an on-site customer representative based in Nairobi and a Line Maintenance Training for Kenya Airways’ aircraft mechanics.

Kenya Airways’ E-Jet fleet will be supplied from Spairliners’ component pool and logistic centers located in Paris and Munich. Additionally, an optimized on-site stock will be provided at Kenya Airways premises for their proprietary use.

“With this contract extension our cooperation with Spairliners will be further strengthened. The innovative approach of Spairliners enables Kenya Airways to optimize its cost position and further increase its aircraft availability. Spairliners proved to be a reliable and high-quality provider and we are pleased with the contract prolongation”, says Ron Lussier, Head of Material Management at Kenya Airways.

“We are delighted that Kenya Airways selected Spairliners again as their preferred E-Jet Component supplier, after we have been building an excellent business partnership for years. This contract prolongation shows the competitiveness of Spairliners via its customized and cost-efficient service offering”, says Cornelius Dalm, Head of Sales, Account Management and Marketing. Benoit Crombois, Managing Director and CFO at Spairliners adds “With this continued cooperation Kenya Airways can rely not only on Spairliners expertise, but also on the support and in-depth knowledge of our parent companies network of Air France Industries KLM Engineering & Maintenance and Lufthansa Technik”.


From left to right: Ron Lussier (Head of Technical Material Management, Kenya Airways),

Benoit Crombois (CFO, Spairliners), Cornelius Dalm (Head of Sales, Spairliners)

 

About Kenya Airways

Kenya Airways is a leading African airline flying to 51 destinations worldwide, 43 of which are in Africa and carries over three million passengers annually. It continues to modernize its fleet with its 31 aircraft being some of the youngest in Africa. This includes its flagship B787-8 Dreamliner aircrafts. The on-board service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. Kenya Airways takes pride in being at the forefront of connecting Africa to the World and the World to Africa through its hub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi.
Kenya Airways celebrated 40 years of operations in January 2017 and was named Africa Leading Airline 2017 by the World Travel Awards.

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Spairliners awarded by Royal Jordanian Airlines

18 April, 2018

Jordan’s flag carrier, Royal Jordanian, has signed a component services contract with Spairliners, the leading Integrated Component Care provider for Embraer E-Jet and Airbus A380 aircraft. Effective from March 2018 the contract covers the component supply and repair management of Royal Jordanian Airlines’ E-Jet fleet consisting of three E175 and two E195 aircraft.

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New Managing Director and CEO at Spairliners

1 November, 2017

Spairliners has appointed Thies Moeller as new Managing Director and CEO. He succeeds Sven-Uve Hueschler effective November 1st and heads from now on the business alongside Benoit Crombois, Managing Director and CFO of the company.

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Georgian Airways now supported by Spairliners

24 October, 2017

Georgian Airways, the Tbilisi based airline, and Spairliners, a market leader in Aircraft Component Care based in Hamburg, Germany, have signed a multi-year contract for all-embracing component maintenance services of two Embraer E190 aircraft. The contract comprises pool access and component repair services for Georgian Airways.

Spairliners supports Georgian Airways with spare parts from its large-scaled component pool in Munich and Paris. Hereby, smooth flight operations will be ensured in an efficient and timely manner. The agreed component repair services are carried out by Spairliners’ parent companies Lufthansa Technik AG and Air France Industries KLM Engineering & Maintenance. Both companies are market leaders in the MRO industry and have extensive in-house capabilities and repair shops all over the world.

By this contract, Spairliners builds on a long and successful business relationship existing between Lufthansa Technik and Georgian Airways since many years. “We are thankful for Georgian Airways’ confidence in us and we look forward to working closely with them. With our technical know-how and our competitive cost structures, we want to make a significant contribution to the success of Georgian Airways in the Eastern European aviation market”, Sven-Uve Hueschler, CEO at Spairliners, says.

This is the second customer Spairliners gained in Eastern Europe since beginning of 2017. In March, Ukraine International Airlines signed a long-term Repair, Lease and Exchange Agreement with Spairliners for its 5 E190 aircraft.

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New Head of Sales and Marketing appointed

25 July, 2017

Spairliners GmbH is delighted to announce and welcome Cornelius Dalm as the new Head of Sales and Marketing. Effective the 12th of June, he succeeded Fabrice Dumas and took over the lead as of the Sales and Marketing team. He will ensure the growth of the company particularly in the European and American market and expand the related sales and marketing activities, as well as contribute to the future strategy of Spairliners.

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